Six interactive walkthroughs of the flows that run Shoe Shop. Click through them like a product, not a doc. Each one takes under 10 minutes.
From browsing the catalog to rating the shoes. Click through every screen the customer sees.
30-day window, free reverse logistics, refund vs store credit, fraud heuristics behind instant approval.
Bronze to Gold to Platinum. Earning rules, expiration logic, and the nightly job that downgrades inactive members.
Foot scan into recommended size into confidence score. Why we sometimes say we are not sure.
Cart abandonment, restock alerts, drop launches. Send rules, throttling, and how we keep opt-out under 2%.
The four-touchpoint sequence that recovers 18% of abandoned carts. Email, push, retargeting, last-chance discount.